email-sender: "multipart/mixed" in payload

[Former Member]

Hi,

we have PI 7.0/SP13.

We have a email-Sender configured and everything is ok - beside one customer is sending emails.

We are getting "multipart/mixed" - mails from this customer, that means: ONE Payload with a multipart/mixed mail (inside is the mail-body and different attachments).

But we need seperate payload and attachments to process the mail.

1) who creates this kind of mails? (the customer-Emailserver, our email-server or our PI?)

2) Are where any solutions to avoid this "multipart/mixed"-mails?

Thanxs!

regards

Wolfgang

[stefan_grube · Accepted solution]

> We are getting "multipart/mixed" - mails from this customer, that means: ONE Payload with a multipart/mixed mail (inside is the mail-body and different attachments).

In fact the email has two multiparts. The first part of the mutlipart again in multipart.

Like this:

multipart/mixed

-> multipart/mixed

-

---

> text/plain

-

---

> application/xml

-> text/html

PI only considers the outer multipart.

> 1) who creates this kind of mails? (the customer-Emailserver, our email-server or our PI?)

The customer email client (for example Microsoft Outlook)

> 2) Are where any solutions to avoid this "multipart/mixed"-mails?

No, you cannot do anything in PI. The customer has to create the mail with another tool.

[prateek]

In the standard adapter, it is not possible to receive multipart messages in mail. You may however send message in smime format and encode the multipart message inside that smime message.

Regards,

Prateek

[MichalKrawczyk]

hi,

>>1) who creates this kind of mails? (the customer-Emailserver, our email-server or our PI?)

I'd say that --> the customer-Emailserver

>>2) Are where any solutions to avoid this "multipart/mixed"-mails?

try asking your customer

Regards,

Michal Krawczyk