Approval button greyed out for the employees in the Shopping Cart

[Former Member]

Hi

We are currently on SRM 5.0.

Once the manager rejects the Shopping Cart it goes back to the user and he needs to approve the changes to the shopping cart by pressing on Approve. However, the Approve button for the employees in the shopping cart is greyed out. Can someone kindly help me to solve the isue.

Thanks in advance.

Regards

Manoj

[Former Member · Accepted solution]

Hello

the user (requestor) should not approve, he should press the button "ACCEPT CHANGES"

Regards,

Daniel