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Not able to login to CMC or InfoView after installation of BOE XI 3.1

Hello everybody.

I've installed the Business Objects Enterprise XI 3.1 Suite in a virtual machine without any problems or errors.

But I can't login to the CMC oder InfoView.

When I type in the username ("Administrator") and the set password during the installation and press enter the site just reload and the field are empty again.

When trying to login to InfoView with this credentials I get an error: "Logon denied: Your session is not valid or has expired."

It seems that all services are running, too.

Watch the screenshot:

I've deinstalled the hole thing and reinstalled it. Same result.

Any hints?

Thanks in advance,


Former Member

If the login request reached the CMS you should have gotten an error (such as bad userid or password). If the CMS were down the web/app should return a message about no CMS being available.

Since neither is happening I'd suspect the issue is with your browser, DNS, or network.

Try from a different workstation, or use the server FQDN or IP inthe URL instead of the hostname.

Try another browser such as firefox...



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