Service Desk - Status of messages on Portal

[Former Member]

Hi,

We are using Solution Manager 7.0 and Enterprise Portal 7.0. We are using the Service Desk functionality via Portal.

Is there a way we can show the status of messages to the user on Portal? We do not want to use SAP Transaction iViews to show reports on the Portal.

I saw that there is a Webservice available for an earlier version of Solution Manager. Is there a web service available for Solution Manager 7.0, which can be consumed in Portal to show the status of the message?

Thanks,

Priya

[Former Member]

I am not sure there is a web service available for our version of Solution Manager.

[prakhar_saxena]

Wel now users can access remotely via web using the standard interface or Workcenter for which they dont have to login to solman using SAP GUI

it a web based interfact not only for reporter but processsor too

But if only interested in webservice which are available then check this out

https://websmp202.sap-ag.de/~sapdownload/011000358700003503092006E/ServiceDesk_WebServiceAPI.pdf

Regards

Prakhar

Edited by: Prakhar Saxena on Apr 2, 2009 2:12 PM

[Former Member]

Hi Prakhar!

Unfortunately, there is no any doc

https://websmp202.sap-ag.de/~sapdownload/011000358700003503092006E/ServiceDesk_WebServiceAPI.pdf

can you give other link?