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Hidden Boxes

Former Member
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I have a layout set that works perfectly well on all of our printers. However, as soon as I try to print it to a HP 3390 multi-function printer, some of the boxes don't appear. Most of the lines are there, but a couple are hidden. I moved one of these hidden boxes slightly and the edge appeared from underneath an overlapping one.

It's as if this new printer is displaying the boxes with an opaque background, rather than transparent. None of the other printers do this.

Does anyone know what I can do, other than redesign my form?

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Answers (1)

Answers (1)

Former Member
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check the drivers or may be search for related sap notes

Former Member
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I tried that. I ran out of search terms to use. It seems that nobody else in the world has come across this, but that can't be right, can it?

The printer driver is the PCL 5e driver for that printer. We're using SAPWIN device type, too.