Returns Issue

[Former Member]

My client want to give returns upto certain percentage allocated to every customer.If the customer exceeds the returns percentage which is alloted to him,it should not allow the end user to create return delivery until the authorized person should give permission.

Is it possible to create the new table and fields when ever the customer creates the returns the value should be updated to the table.

Provide me the configuration steps to achieve this...

Regard's

Prasad.

[former_member383560]

hi

The steps are as follows :

1. Create a return request. (Using Sales Order in SD)

do modification in the MV45AFZZ , mentioning the return document type also the condition type with the percentage and set the error message and delivery block. using parameter id , set the authorization to approve the delivery by lifting the delivery block and proceed as

2. Create outbound delivery according to return request.

3. If the setting is correct in the outbound delivery screen SAP will automatically switch post goods issue button into post goods receipt. The setting is in sales order item category and delivery type.

4. In the standard system the movement type used is 651.

5. After post goods issues receipt is done using outbound delivery, the quantity is placed in blocked stock without value updating.

6. You will then decide if the return quantity are indeed bad stock or not.

7. Transfer Posting from block stock to unrestricted stock (mvt type 453), this will have accounting effect (Debit Inventory, Credit COGS)

8. Goods Issue to scrap account how to create new titles which can be used in creating the "address" view on the Vendor master.{T-Code: XK01}

In config go to Basis Components --> basis services --> Address Management --> Maintain title texts

hope you find useful

with regards

baalakrushnan.da

[Former Member]

Hi there,

When you mean a percentage allocated to a person against what is the percentage? Is it on the order quantity? Or against the invoice quantity? It also depends if RE is copied from OR or F2.

Consider this example. You have decided to allow the customer to return only 25% of the invoiced quantity. For this you will have to put a cde in teh copy control routine from F2 to RE in VTAF at header level. When creating RE, system should check the quantity in RE (for eg XX). It should compare the quantity in F2 (for eg YY). If XX <= 25% YY, only tehn it should allow to drop RE. Else error message that RE cannot be raised.

If you want some kind of approval, then define a delivery block for RE rather than order block. If XX > 25% of YY, then teh system should block return delivery LR. Then authorized person will remove the block manually & create LR. Put the code in MV45AFZZ in sales order prog.

If your requirement is to allow returns upto 25% of the total quantity ordered in 1 year, logic will be different. For that you will have to check all the order quantity (for eg YY) of the customer for the past 1yr from the current date. Rest of the logic remains the same.

Hope this solves your problem.

Regards,

Sivanand

[former_member839993]

Hi prasadsri ,

For this requirement you can develop a report on the lines of VF05 report, There in the input field u can ask your client to assign percentage for return for the customer,in the output u can have two fields wherein u can have as-within the limit-out of the limit as two indicative columns, once this report shows out of limit ask your client to block the sale document and release is for further creation on his certain parameters. this can be done but it will be dependent on this report which you would have to develop.

regards,

US