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Portal Runtime Error --- Portal content is not opening

Hello Experts,

While logging to the system we are getting this message


Portal Runtime Error

An exception occurred while processing a request for :

iView : pcd:portal_content/every_user/general/defaultDesktop/frameworkPages/frameworkpage/

Component Name :

The exception was logged. Inform your system administrator..

Exception id: 10:13_02/04/09_0039_12182150

See the details for the exception ID in the log file


How to resolve the issue ??

Moreover we are unable to drill down the portal content in portal content page. It is in "loading " status for long time. Is there any problem.



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