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Portal Runtime Error --- Portal content is not opening

Hello Experts,

While logging to the system we are getting this message

***************************************************************************************

Portal Runtime Error

An exception occurred while processing a request for :

iView : pcd:portal_content/every_user/general/defaultDesktop/frameworkPages/frameworkpage/com.sap.portal.toolAreaiView

Component Name : com.sap.portal.navigation.toolarea.default

The exception was logged. Inform your system administrator..

Exception id: 10:13_02/04/09_0039_12182150

See the details for the exception ID in the log file

**************************************************************************************

How to resolve the issue ??

Moreover we are unable to drill down the portal content in portal content page. It is in "loading " status for long time. Is there any problem.

Regards,

Partha

Former Member

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