Customer screen on Service Desk
In customizing of Service Desk, in transaction CRMV_SSC, I need to u201Ccomplete assignment of tabstrip panelu201D with the following record:
SRVO SRV_SLFN_1 SRVO_HD03 95 CRM_CUSTOMER_H 7196
I have a problem because I received the following error:
u201CSubscreen 7196 is not available for program SAPLCRM_SERVICE_UIu201D
How can I add to the screen profile the subscreen 7196?
thank you in advance
Not sure but did you try 7195? =)
And you might have selected the wrong program. Are you sure you do not need SAPLCRM_ACTIVITY_UI?