smartform form painter not same size as actual output

[aidan_mulcahy]

Hi,

I have set up a z page format as 100x150 and assigned this to a smartform.

The form painter in smartforms dislays 100x150, according to the internal ruler .

But, when I print to my label printer (also set up as 100x150) not all info appears.

Testing has showed that the form painter seems to 33% bigger than actual. So, if I keep everything inside the dimensions 66x100, it prints out perfectly.

Any ideas why the form painter is bigger than the actual size?

thanks.

[Former Member · Accepted solution]

Hi

Check the Paper format selected on the Printer, and the Paper Size of the Paper format.

You can get this information from Basis Team. If it is a PC printer, you can check yourself by going to Properties-->Paper Tab of the Printer

Regards

Sahitya

[aidan_mulcahy · Accepted solution]

thanks all. Not sure what the issue is but, after using it for a while, it's convenient to have it larger than actual as some of the windows go outside the dimensions when I want to output them vertically but fit inside them in the print out.

thanks for your help.

[Former Member]

Hi

Check the Paper format selected on the Printer, and the Paper Size of the Paper format.

You can get this information from Basis Team. If it is a PC printer, you can check yourself by going to Properties-->Paper Tab of the Printer

Regards

Sahitya

[Former Member]

Hi,

I think it is the problem with printer assigned to print preview of output. Just check it by change the printer assigned to it.

[Former Member]

Hi Kroc,

Check with the basis for the printer settings for the page format which you have created.

Regards,

Sravanthi

[aidan_mulcahy]

it is the same... 100x150.