Hi all,
Just saw myself the results of the 2500 character limitation: [;
Allow me to say as the others said above: this limitation is really painful for the customers. Just see my example, a customer has dedicated a lot of time to go search for information and found a lot of documentation. And when he decided to provide feedback to the community, he was badly hit by the poor formatting. He made the effort to write a very useful 3537 characters post - and instead of being awarded for his good deed, he was punished and his post now is barely readable. Do you think this man will be satisfied with the performance of the SDN forums and will try to contribute to the community again?
I do understand that the forum administrators have to fight with the performance issues. And I can accept limiting the length of a post, not the best decision, still reasonable.
What I cannot understand is why there is no warning when the message length is higher than 2500 characters? Would it be possible, for example, to embed a small piece of JavaScript in the message post code, so that the script counts the number of characters entered by the poster. Can such a script display a notification like "Posts in forums are limited to 2500 characters; if you continue writing, your post will lose all formatting", or something similar?
This could be much nicer way to ask the posters not to write big posts. And without being a JavaScript export, I suppose it should not be hard at all to implement such functionality.
Hope this helps,
Rossen
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