Where can I access the portal log file?

[Former Member]

All,

While accessing my ESS applications, I am getting the following error

Portal Runtime Error

An exception occurred while processing your request

Exception id: 12:37_28/03/09_0007_7654950

See the details for the exception ID in the log file.

Where can I access the log file specified here?

Thanks.

[Former Member]

You need to use VA --> http://help.sap.com/erp2005_ehp_04/helpdata/EN/39/83682615cd4f8197d0612529f2165f/content.htm

And after your login navigate to "LOG VIEWER"

http://help.sap.com/erp2005_ehp_04/helpdata/DE/c7/d80f13d70e49c58e0d305ef2b62a05/frameset.htm

after this you need to check the defaultrace.trc for serverN (where N is your server node, if you can only one

is server0). http://help.sap.com/erp2005_ehp_04/helpdata/DE/6d/d81d7cca58454a9cec87f1d8eb9185/frameset.htm

All logs are collected here. Regards.

[Former Member]

Through VA, while trying to open log viewer, I get this error.

java.lang.IllegalArgumentException: fromIndex(202) > toIndex(201)
	at java.util.SubList.<init>(Unknown Source)
	at java.util.RandomAccessSubList.<init>(Unknown Source)
	at java.util.AbstractList.subList(Unknown Source)
	at com.sapmarkets.bam.view.overview.OverviewFacade.populateArchiveNodes(OverviewFacade.java:451)
	at com.sapmarkets.bam.view.overview.OverviewFilePathTreeWrapper.addAll(OverviewFilePathTreeWrapper.java:854)
	at com.sapmarkets.bam.view.overview.OverviewFacade.populateLogFileNodes(OverviewFacade.java:574)
	at com.sapmarkets.bam.view.overview.OverviewFacade.populateClusterNodes(OverviewFacade.java:386)
	at com.sapmarkets.bam.view.overview.OverviewFacade.populateOverview(OverviewFacade.java:248)
	at com.sapmarkets.bam.view.AbstractLogViewerAppplication.populateOverview(AbstractLogViewerAppplication.java:171)
	at com.sapmarkets.bam.view.AbstractLogViewerAppplication.initOverview(AbstractLogViewerAppplication.java:652)
	at com.sapmarkets.bam.j2ee.services.logviewer.gui.LogViewerRuntimeLogical.setRuntime(LogViewerRuntimeLogical.java:121)
	at com.sapmarkets.bam.j2ee.services.logviewer.gui.LogViewerRuntimeLogical.show(LogViewerRuntimeLogical.java:88)
	at com.sap.engine.services.adminadapter.gui.node.ServiceNodeView.selectSingleService(ServiceNodeView.java:202)
	at com.sap.engine.services.adminadapter.gui.node.ServiceNodeView.selectNode(ServiceNodeView.java:156)
	at com.sap.engine.services.adminadapter.gui.AdminManager.selectServiceNode(AdminManager.java:290)
	at com.sap.engine.services.adminadapter.gui.AdminManager.selectNode(AdminManager.java:170)
	at com.sap.engine.services.adminadapter.gui.AdminManager.valueChanged(AdminManager.java:108)
	at javax.swing.JTree.fireValueChanged(Unknown Source)
	at javax.swing.JTree$TreeSelectionRedirector.valueChanged(Unknown Source)
	at javax.swing.tree.DefaultTreeSelectionModel.fireValueChanged(Unknown Source)
	at javax.swing.tree.DefaultTreeSelectionModel.notifyPathChange(Unknown Source)
	at javax.swing.tree.DefaultTreeSelectionModel.setSelectionPaths(Unknown Source)
	at javax.swing.tree.DefaultTreeSelectionModel.setSelectionPath(Unknown Source)
	at javax.swing.JTree.setSelectionPath(Unknown Source)
	at javax.swing.plaf.basic.BasicTreeUI.selectPathForEvent(Unknown Source)
	at javax.swing.plaf.basic.BasicTreeUI$Handler.handleSelection(Unknown Source)
	at javax.swing.plaf.basic.BasicTreeUI$Handler.mousePressed(Unknown Source)
	at java.awt.AWTEventMulticaster.mousePressed(Unknown Source)
	at java.awt.AWTEventMulticaster.mousePressed(Unknown Source)
	at java.awt.Component.processMouseEvent(Unknown Source)
	at javax.swing.JComponent.processMouseEvent(Unknown Source)
	at java.awt.Component.processEvent(Unknown Source)
	at java.awt.Container.processEvent(Unknown Source)
	at java.awt.Component.dispatchEventImpl(Unknown Source)
	at java.awt.Container.dispatchEventImpl(Unknown Source)
	at java.awt.Component.dispatchEvent(Unknown Source)
	at java.awt.LightweightDispatcher.retargetMouseEvent(Unknown Source)
	at java.awt.LightweightDispatcher.processMouseEvent(Unknown Source)
	at java.awt.LightweightDispatcher.dispatchEvent(Unknown Source)
	at java.awt.Container.dispatchEventImpl(Unknown Source)
	at java.awt.Window.dispatchEventImpl(Unknown Source)
	at java.awt.Component.dispatchEvent(Unknown Source)
	at java.awt.EventQueue.dispatchEvent(Unknown Source)
	at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
	at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
	at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
	at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
	at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
	at java.awt.EventDispatchThread.run(Unknown Source)

[Former Member]

You have many trace and log files in "work" , "log" directories , first of all try to check the old logs in

server0\log\archive folder. After you delete ,or backup old log files, you need to restart sap (good if OS to) Regards.

[Former Member]

Hi

Check this links may help you

http://docs.sun.com/source/820-0821/SAP_Enterprise.html

http://help.sap.com/saphelp_nw70/helpdata/EN/80/eafc3f09c2c442e10000000a1550b0/frameset.htm

Regards

Uday

[Former Member]

Hello Uday,

Please point me to WEB-INF folder for J2EE engine. Where it will be located in my installation?

Thanks.