Cannot process message, no route -Message no. XS826
I was trying to send BW report from EP to BW Inbox via send option in BW iView..
But for some users i'm getting following error message:
*Cannot process message, no route from 11001844 to neha.garg*
Message no. XS826
To continue processing, the system requires a valid route from sender 11001844 to recipient neha.garg(type INT).
The action was terminated.
Error occurred in SAP in SAPconnect
If this error was generated within the SAP system by SAPconnect, you have the following options:
Create a route (i.e. assign a suitable address area, which covers the above address, to a node).
1. Check whether the route exists, but the node to which it is assigned is not in operation. If this is the case, change the route or put the node into operation.
2. Change the recipient address if it has been entered incorrectly.
If the error was detected outside of the SAP system, please read the operator's manual for your communication software or contact the manufacturer.
What does this mean & how to rsolve it??? Is there some thing wrong with EP, BW or BASIS??
Also we are not configuring SMTP as we need not to send anything to external addres..we are only sending BW reports internally..i.e. from one SAP logon ID to another SAP logon ID.