Transaction BBP_PD info

[Former Member]

Hello, what is the difference between an agent and the user in the transaction BBP_PD for a SC. i am getting a case where agent is not equal to its corresponding user.

i just want to know the difference functionally.thx,

Edited by: Antish Awootar on Mar 26, 2009 1:11 PM

[Former Member]

Agents are the processors of the work items. It is not necessarly approvers or creators and depends on the type of Work item e.g. Background Step, (Sub)workflow, Dialog Step. A Dialog step will always associate a user(if there is porper agent determined by the system). Other type will associate WF-BATCH. Analyze following and you will come to know the variants.

ID| Work Item Type| | Work item text| | Task | Agent |

XXXX1| Background Step| Set Status of Shopping Cart XXXX to "Released" | TS10007991 | WF-BATCH |

XXXX2| (Sub)workflow| Update Shopping Cart After Approval, Alternative 2 |WS10400051 |REQQUESTO1 |

XXXX3| (Sub)workflow| Shopping Cart 100XXXX Workflow Without Approval |WS10000060 |REQUESTOR3|

XXXX4| Background Step| Set Status of Shopping Cart 100XXXX to "Released" | TS10007991 | WF-BATCH|

XXXX5| (Sub)workflow| Update Shopping Cart After Approval, Alternative 2 |WS10400051 |REQUESTOR4 |

XXXX6| (Sub)workflow| Shopping Cart 100XXXX Workflow Without Approval |WS10000060

XXXX7| Dialog Step| Your shopping cart XXXXXX 00:22' was rejected. Please edit it.|TS10407972 |No Agent Available|

XXXX8| Dialog Step| Approve shopping cart from REQUESTOR1 with value 11,000 |TS10008069 |APPROVER1 |

Edited by: Surya Kappagantula on Mar 26, 2009 3:36 PM