credit memo billing document

[Former Member]

Today we came to know that system not generating the credit memo billing doc # & accounting doc # for those credit memo order raised on 24th march. approx 42 credit memo order raised.

Actually once the credit memo order created in the system w.r.t original sale billing doc # then system will automatically generate the corresponding credit memo billing doc & accounting doc thru system batch job but here for those 42 credit memo order raised yesterday the corresponding credit billing doc not generated till now by the system automatically.

Can anyone suggest the cause

[Former Member · Accepted solution]

Hi,

Goto SM37, Give the JOB name and user name as * and execute.

Check the job and then click on Job Log to see the log of the job.

you can also check on the spool icon if you see a page like icon next to the job

[Former Member · Accepted solution]

Ok i got the catch, but the problem is the batch job got failed. Even it was tried on 25th to run it once again but again those documents did not create the credit memo billing document automatically, i.e that the batch job failed once again................ what can be the reason

[Former Member · Accepted solution]

The batch job administrator can help in showing you the processing log of the batch job that will have the list of errors. If there are any run time errors the ABAP developer can help in resolving them. If there are any data errors you need to check the completeness of the data.

Hemant

[Former Member]

Please check the processing log of the batch job.Whether the job started and whether it has any errors would provide clues on why it did not work.

Hemant

[Former Member]

Hi,

It may because the respective credit memo order has billing block.

Check billing block on tab "item overview" screen.

cheers,

[Former Member]

It is blank no billing block is there

[Former Member]

Hi,

Have you check the incompletion log?

cheers,