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SAP Freeze

Former Member
0 Kudos

Dear sir,

I have problem on SAP Production Server.

We sometimes encountered a freeze, ranging from 1-10 minutes in office hour.

When this happens, SAP just freeze, and we have to wait for some times before it is usable again.

It happened again today.

After that I go to tcode SM21 and check the log there.

I found this log, (does it have anything to do with the error?)

Documentation for system log message R4 7 :

The user is deleted after an internal error. The specified error

number has the following meaning:

Delete session 001 after error 050

thxxmode 1384 001050 ThResFr delete

002: Initialization error 003: Receive error

004: Send error 005: Internal error

006: Storage error 007: Rollin error

008: Rollout error 009: Commit error

010: Semaphore error 011: Signal received

012: Error after restart 013: Error during connect to DB

014: Error during roll init. 015: Error during page init.

016: Error in OS-spec.init. 017: Error in SAP init.

018: Error during rollback 019: SAP-DEXT call

020: Deleted by administrator 021: Terminal output overflow

022: APPC output overflow 023: Work process has been restarted

Contact SAP Support.

Thanks before

Accepted Solutions (0)

Answers (3)

Answers (3)

Former Member
0 Kudos

hi gurus,

it means SAP load too long, that is, the cursor is in busy animation for about 5-10 minutes, before one can enter any tcodes.

i've tried to increase the allocated extended memory, will that help?

markus_doehr2
Active Contributor
0 Kudos

So what is the output of the OS level command?

Markus

markus_doehr2
Active Contributor
0 Kudos

I'm not sure the error you posted is related to your freeze.

What happens on OS level? Open a telnet/ssh session and execute

top d1c

and keep that up. What do you see when the system freezes?

Markus

hannes_kuehnemund
Active Contributor
0 Kudos

Dear Antonius,

the actions you have to do when it comes to:

Contact SAP Support.

are, that you should open an OSS call at SAP to get contact to the developers.

However, maybe some reader of the forum can give you some tips.

But always remember, the SDN is not the official SAP support channel

Thanks,

Hannes