cancel
Showing results for 
Search instead for 
Did you mean: 

Unable to store business document using drag drop directly from outlook.

Former Member
0 Kudos

Hi

We are unable to drag drop any of the file formats (.msg or .pdf or .txt or .doc documents) on Archive link - store documents from Outlook directly.These need to be saved on desktop and drag dropped.

Steps for Reconstruction

1. Open a document - Tcode - va03

2. Enter document number

3. Click on Services for this object icon in top most corner of the

screen

4. Select create from pop up menu and select store business documents

5. A new window Archive from front end is seen where you select

document type for instance email attachment and try to drag and drop a

mail from outlook. The mail does not attach.

NOTE - when you save a message on desktop and doubleclick on email

attachement and attach the msg file it works all good and so is drag and drop from desktop. The only problem is with drag drop directly from outlook

Your immediate help is much appreciated

Accepted Solutions (0)

Answers (1)

Answers (1)

Former Member
0 Kudos

Hi Sherry

The drag and drop of emails and other files works in the context of easy dms only.

Regards

Prasad

Former Member
0 Kudos

Thanks Prasad can you elaborate more on How because we have Easy working for a while now and this issue is in relation to that...I thought it was more to do on SAP side with program SAPLALINK_DRAG_AND_DROP.

P.S i am new to this whole document management thing and any detail will help me understand. Thanks a million...