Inconsistency between catalog authoring tool & Search engine

[Former Member]

Hi,

We are on CCM2.0 and SRM5.0 with catalog deployment in the same client as SRM.

In our implementation we are using master catalog and product catalog. We have very recently deleted around 65 items from our product catalog which is mapped to mater catalog and hence those 65 items are not found anymore in master catalog in CAT (Catalog authoring tool).

This master catalog when published, we expect that these 65 products should not be available for end users.

But end users can still see the deleted items through CSE (Catalog search engine). Thus there is data inconsistency between CAT & CSE.

Has anyone faced similar issue before if yes can you please share the same with us.

Edited by: Manoj Surve on Mar 24, 2009 7:05 AM

[Former Member]

Run TCODE SE38 program /CCM/CLEANUP_MAPPING to look for errors/orphaned records in test mode.

If you want to clear out orphaned records uncheck the Test Mode but:

Warning: This program can slow down a production system as it clears out the memory buffers for user catalog searches and these have to be built up again by the users doing searches. This can be hours to days depending upon the size of your system and the number of users.

In Dev or UAt no problem.

Hope this helps?

Regards

Allen