mail to customer

[former_member681145]

Dear sap experts

As per our client requirement they need to generate mail to ccustomet once they created the sale order , pgi and billing document, ow i can achieve this?

Regards

Ishikesh

[Former Member · Accepted solution]

First, your SAP system must be configure by the basis people in order for you to send an external mail.

Whether it can send pdf or other file format will depends on the Mail Server you are using.

The basis people must also maintain the conversion parameters so that SAP knows how to convert the billing documents to be send as a pdf file or other desired format specified by your company.

Finally, you have define the IMG in Maintain Output Determination for Sales Order, Delivery & Billing Documents (Output type MAIL)

[Former Member]

HI

Discussss this with u r abapper

there is a function module for that

First do a search in the forum

regards