super_admin_role is missing - portal is not functioning - please help

[Former Member]

Hello,

In NetWeaver 2004s SP15 -

The super_admin_role which is the basic role for adminsitration & content - is missing,

thus creating major issues with themes & administration.

We tried fixing it by renaming the "com.sap.portal.super_admin_role.ept.bak" file and restarting -

the file did get redeployed - but the role is still missing.

Does anybody have a clue how to restore this vital role ?

Any help will be appreciated !

Adi

[Former Member · Accepted solution]

Hi , can you post what do you see if navigate to

http://server:port/utl/UsageTypesInfo

where server:port it's same server;port as you login in portal.

Regards.

[Former Member · Accepted solution]

Hi,

This is what i see:

Information about Usage Types

Active Usage Types

Product Name UT Code Short Name Description Activation Date

SAP NetWeaver 2004s AS AS Java Application Server Java Sun Feb 22 00:00:00 IST 2009

SAP NetWeaver 2004s EPC EP Core Enterprise Portal Core Components Mon Feb 23 00:00:00 IST 2009

SAP NetWeaver 2004s EP EP Enterprise Portal Sun Feb 22 00:00:00 IST 2009

Important Information

In the table above are listed only those Usage Types delivered with the standard Software Logistics tools SAPinst and Upgrade.

Notice that the Usage Types delivered with other tools - like SDM (via manual deployment of corresponding SCAs) - are not presented here.

[Former Member · Accepted solution]

Are you able to add for your account

content_admin_role System Admin roles for starting?, or login

I can login to the portal with Administrator

if you have only JAVA ...

After navigate to system administration --> permission , are you see portal content here ?

Regards.

[Former Member · Accepted solution]

I have content_admin role & system_admin role - no problems there.

After navigating to system administration --> permission - no "Portal Content" there....

Adi

[Former Member · Accepted solution]

Hmm, you are screw up your portal ) I do not know ar this is possible and my solution for you is open OSS call to sap, but any other role you can Import in portal from

User administration -- > import , and it's example about super_admin :

[role]
rid=pcd:portal_content/administrator/super_admin/super_admin_role
rdesc=Super Administration
action=UME.Manage_All;UME.AclSuperUser

group=SAP_J2EE_ADMIN

Try to open Call to SAP. Regards.

[Former Member · Accepted solution]

Hi Adi,

You can also create a role with the same details as above thread. use the id of the role same as above.

Regards,

Gowrinadh

[Former Member · Accepted solution]

P.S. ! group=SAP_J2EE_ADMIN is for ABAP+JAVA instances.

Required group for you you can find in UME, select group and find Group of UME administrators.

http://help.sap.com/saphelp_nw70/helpdata/EN/38/116e424925c253e10000000a1550b0/content.htm

Regards.

[Former Member · Accepted solution]

Hi,

I've used Gowrinadh's idea with Sergo's Syntax - and the role is back .

Now everything is back in place.

Thank you so much !! Points have been given to both of you !

Adi

[Former Member]

Hi,

Try adding the user to adminstrators group and access the system. You can also create a role with all the available actions in the portal, which will thus become a super admin role.

Regards,

Gowrinadh

[Former Member]

Hi,

pcd:portal_content/com.sap.pct/administrator/super_admin/com.sap.portal.super_admin_role seems to be predefined role. isn't it?

Have made any changes before this has happened?

Manoj

[Former Member]

Hi,

Yes, it is a predefined role - but now it's gone.

There weren't any changes in the system that we know about.

We've noticed it beacuse in "Content Administration ---> Portal Content" the folder "Portal Content" is missing.

It is missing because by default the owner of this folder is super_admin.

When we look for this role in Identity Management - it's not found.

We managed to produce this exact problem in a development portal by deleting the super_admin role.

Now we look for a way to restore it.

Any ideas ???

Thank you,

Adi

[Former Member]

Hi,

check this out.

[http://help.sap.com/saphelp_nw70/helpdata/EN/f6/2604f005fd11d7b84200047582c9f7/frameset.htm]

hope this helps.

Manoj

[Former Member]

Hi and thank you all for your replies ,

I can login to the portal with Administrator & even with my own user.

However - the folder "Portal Content" which holds all the apps & themes is not visible due to the

fact that the only owner of this folder is "super_admin".

Is there no tool that helps re-create default roles that have been deleted ?

If it was a custom made role i could understand that maybe i can't restore it.

But we're talking about a default - predefined role and the most important of them all :

The Super Administrator Role.

I read the help doc about permissions but i don't see a way it can help this situation.

There has to be a way....

Adi