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Do anybody know the tables of Solution manager?

Former Member
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I want to know where the support message stored in SAP.Especially for where each reply item data is stored, such as reply time, reply text etc.

For example, in Txn CRM_DNO_MONITOR .

CRMD_ORDERADM_H seems store the data of Fast Entry(I dont know whether it is right).

Where the OVERVIEW info of Transaction Data is stored? It is combined in some ways.

How does CRMD_ORDER_INDEX and CRMD_ORDERADM_I work?

What is the use of field GUID?

Accepted Solutions (1)

Accepted Solutions (1)

markus_doehr2
Active Contributor
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The SolMan data model is based on CRM. The GUID you see is the key for the relation to other tables.

To quickly find out which tables are read I would

- start CRM_DNO_MONITOR

- open a second mode and start transaction ST05

- enable SQL tracing for your use (enable with filter)

- open a message

- go back to ST05 and evaluate the trace

Markus

Answers (1)

Answers (1)

Former Member
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Thanks for your reply.

Are there any BAPIs to get the Information of Message data in SM system, especially for the ones which can get the date and content of the notifications of report and reply?