Alerts Displayed for just 2 Days in ALRTINBOX

[Former Member]

Hi All,

We have configured alerts in solution manager for various system , the alerts are getting generated for all auto reaction menthod for which we have defined which is visible in RZ20.

But when we run tcode alrt_inbox it shows just alerts for last 2 days , not showing all the alerts even though it is available in the system , so

- would it be possible to change the configuration some where were we can see the list of alerts in alertinbox for duration greater than 2 days.

- While we select on alert and click on complete is there an option we can provide end user to enter the comments .

Regards

Pankaj Prasoon

[Former Member]

Are the alerts created in Solution Manager? If yes you can check the customizing of the relevant alert category in IMG - SAP Customizing Implementation Guide - SAP NetWeaver - Basis Services - Alert Management - Define Alert Categories. There you can define default validity period for each alert category.

In SE38 report RSALERTDISP will give you a list of all alerts.