on 03-17-2009 12:17 PM
I am trying to setup solution database for service desk.
1. I have set up TREX on the same host
2. Connected ABAP and TREX through a TCP/IP RFC
3. Completed configuration for the solution database using the available wizards
4. CRM_SAF_TOOL- all checks show greens
I am able to create a solution in a transaction using the "create solution in solution database" link.
My issue is:
When I go to another transaction and try to search for a available solution I do get get any results of the search. The short text used of both the transaction for which the solution was created and the transaction from which I am searching the SDB are the same.
What am I missing?
Thanks
Shabna
Had to generate the index.
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