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No open tasks, but Solution Overview shows open tasks

Former Member
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Hello,

we have a problem with the "Open Tasks" display. In Solution Overview for our QA systems are 14 open tasks displayed. When we click on the link and go to our Solution, none of our systems has open tasks, cause we re-initialized all QA systems.

But why are there 14 open tasks when all system belonging to this solution have no tasks active and configured? Refreshing in Solution Overview does not help.

Thanks for your help!

(Solution Manager 7 with SP-Stack 17)

Accepted Solutions (0)

Answers (1)

Answers (1)

Former Member
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Hello Kilian,

SAP Note [1097862|https://service.sap.com/sap/support/notes/1097862] "CSA: Incorr number of tasks in SAP Solution Manager overview" might be helpful to solve that problem.

Best regards,

Andreas

Former Member
0 Kudos

Hello Andreas,

thanks for your post. We're already using ST-SER 700_2008_1.

But we found out how this happens. After customizing the tasks, we moved one system to an logical component (same settings, only a new name) inside the same system group. After this the old open tasks appears every time in the solution overview.

Solution:

Create a new solution and attach system from the old solution to the new solution. You can use the "Copy customizing function", the problem is related to the solution and not to single systems.

Hope this could help someone also.

Best regards

Kilian