03-17-2009 7:13 AM
Dear all,
I am very new to IS-Utilities project, and would like to be familiar with the SAP IS-Utilities terminology, Definitions, usage, Standard Business Processes and available solutions from SAP.
For exampale, I want to knwo the definition and usage of word like Move-in, Move-out, Meter Reading, Premises, POD, Contract, etc...
In addition to that please let me know PM module and SAP CRM Module roles in Utilities Project
I request you to kindly educate me in simple and precise way to get a better understanding of the IS-Utilities Project.
Each suggestion and help will be highly appreciated.
Best regards
03-26-2009 10:34 AM
Hi Raghu,
I have worked on one IS-U implementation project and can just share with you the basics.
I was involved with the Customer Services stream.
In layman terms...
MOve-in is when a Customer wants to move into a new house or a location.
Move-out is related with a customer vacating the service location,
Both of these are tied to a particular contract, which has a Move-in-date and a move-out-date.
E.g.--- If I wish to move into a new house in a new city, there will be a Contract between me and the retailer. That particular contract will have my move-in-date as the date when I moved in and the move-out date will be 31-12-9999.
In case I wish to move out, the Move-out-date in the contract is modified to the date of customer moving out.
All this is done through a transaction EC70.
Meter Reading is nothing but gathering the Reading that the meter shows.
Premise is similar to a House or a location.
POD is Point of delivery. It is used in IS-U for mapping Techincal master data with the Business Master data. Each location has a unique POD.
COntract has already been explained above.
I hope I have been able to throw some light on the topic.
Regards,
Abhay
03-17-2009 7:25 AM
Hi Raghu Ram,
Please refer the below URL
http://help.sap.com/saphelp_utilities472/helpdata/en/c6/4dce68eafc11d18a030000e829fbbd/frameset.htm
Rgds
Rajendra
03-17-2009 7:40 AM
Standard Transactions to create technical master data and business master data:
Business Partner :: BP,FPP1,FPP2,FPP3.
Tables:
BUT000 --- Partner
BUT020 --- ADDRnumber
ADRC -
Address details
Contract Account :: CAA1,CAA2,CAA3
Tables:
FKKVKP --- Vkont
Connection Object :: ES55,ES56,ES57
Connect. Obj.
Tables:
EHAUISU -
HAUS
ES60 --- Premise
VSTELLE -- premise
ES30 --- To create installation
Tables:
EANLH-ANLAGE- with time slice
EANL----ANLAGE
EC50E --- Contract...
Move in :: EINZBELEG
Tables:
EEIN :: Move-in Doc. for Cont Account.
EEINV :: Move-in Doc. for Cont.
EVER :: contract details
VERTRAG --- contract
move in date :: EINZDAT
EC55E :: Move-out document creation
Move out :: AUSZBELEG
EAUS :: Move-in Doc. for Cont Account.
EAUSV :: Move-in Doc. for Cont.
EG44 :: to create a Device
EGERS :: master table --- grant
EGERH :: master table --- grant
EGERR :: master table --- grant
EL28---to add Meter readings
EL31--- Billing order monitor
EASIBI --billing, invoiceing
Billing Simulation:: Mass Billing
EASISI EAMASI --billing, invoiceing
FP25 :: chque lot
FP09 :: return lot
FP05 :: payment lot
FPL9 :: account display
Fore more information use this link.
http://help.sap.com/saphelp_erp60/helpdata/en/43/68805bb88f297ee10000000a422035/frameset.htm
Regards,
Siva
03-17-2009 7:41 AM
SAP CRM -> Utilities:
Campaign Management
Sales Management for Residentuial & Commercial and Industrial customers
Customer Service Processes
Regards,
Siva
03-26-2009 10:34 AM
Hi Raghu,
I have worked on one IS-U implementation project and can just share with you the basics.
I was involved with the Customer Services stream.
In layman terms...
MOve-in is when a Customer wants to move into a new house or a location.
Move-out is related with a customer vacating the service location,
Both of these are tied to a particular contract, which has a Move-in-date and a move-out-date.
E.g.--- If I wish to move into a new house in a new city, there will be a Contract between me and the retailer. That particular contract will have my move-in-date as the date when I moved in and the move-out date will be 31-12-9999.
In case I wish to move out, the Move-out-date in the contract is modified to the date of customer moving out.
All this is done through a transaction EC70.
Meter Reading is nothing but gathering the Reading that the meter shows.
Premise is similar to a House or a location.
POD is Point of delivery. It is used in IS-U for mapping Techincal master data with the Business Master data. Each location has a unique POD.
COntract has already been explained above.
I hope I have been able to throw some light on the topic.
Regards,
Abhay