Error in Auto Provisioning ( Access Enforcer )

[Former Member]

Hi,

When I go to Access Enforcer -> configuration -> workflow -> auto provisioning , I get this error:

Application error occurred during request processing.

Details: java.lang.NullPointerException: null

Exception id: [7ECF26E5A402006000000926000BB04A0004653E942D3D44]

This is how my trace file look like:

#1.#7ECF26E5A402006000000926000BB04A0004653E942D3D44#1237219355213#com.sap.engine.services.servlets_jsp.client.RequestInfoServer#sap.com/AEEAR#com.sap.engine.services.servlets_jsp.client.RequestInfoServer#J2EE_ADMIN#49704##n/a##d9a08ca0124311dec4817ecf26e5a402#SAPEngine_Application_Thread[impl:3]_6##0#0#Error##Plain###application [AE] Processing HTTP request to servlet [AEController] finished with error. The error is: java.lang.NullPointerException

at java.lang.String.compareTo(String.java:449)

at com.virsa.ae.service.cache.DropDown.compareTo(DropDown.java:71)

at java.util.Arrays.mergeSort(Arrays.java:1166)

at java.util.Arrays.mergeSort(Arrays.java:1178)

at java.util.Arrays.sort(Arrays.java:1093)

at java.util.Collections.sort(Collections.java:127)

at com.virsa.ae.service.cache.AECacheUtil.getSystemsDropDown(AECacheUtil.java:963)

at com.virsa.ae.service.cache.AECacheUtil.getSystemsDropDown(AECacheUtil.java:907)

at jsp_cfg_workflow_provision_by_system1236276468461._jspService(jsp_cfg_workflow_provision_by_system1236276468461.java:28)

at com.sap.engine.services.servlets_jsp.server.jsp.JspBase.service(JspBase.java:112)

at com.sap.engine.services.servlets_jsp.server.servlet.JSPServlet.service(JSPServlet.java:566)

at com.sap.engine.services.servlets_jsp.server.servlet.JSPServlet.service(JSPServlet.java:190)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:321)

at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.include(RequestDispatcherImpl.java:473)

at com.sap.engine.services.servlets_jsp.server.jsp.PageContextImpl.include(PageContextImpl.java:178)

at jsp_cfg_work_flow_auto_provisioning1236276463205._jspService(jsp_cfg_work_flow_auto_provisioning1236276463205.java:221)

at com.sap.engine.services.servlets_jsp.server.jsp.JspBase.service(JspBase.java:112)

at com.sap.engine.services.servlets_jsp.server.servlet.JSPServlet.service(JSPServlet.java:566)

at com.sap.engine.services.servlets_jsp.server.servlet.JSPServlet.service(JSPServlet.java:190)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:321)

at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:377)

at com.virsa.ae.commons.utils.framework.servlet.AEFrameworkServlet.service(AEFrameworkServlet.java:452)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:321)

at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:377)

at com.virsa.ae.commons.utils.framework.servlet.AEFrameworkServlet.service(AEFrameworkServlet.java:452)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)

at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)

at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)

at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)

at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)

at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)

at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)

at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

at java.security.AccessController.doPrivileged(AccessController.java:219)

at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:102)

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:172)

#

#1.#7ECF26E5A402006000000928000BB04A0004653E942D3FBA#1237219355213#com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl#sap.com/AEEAR#com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl#J2EE_ADMIN#49704##n/a##d9a08ca0124311dec4817ecf26e5a402#SAPEngine_Application_Thread[impl:3]_6##0#0#Error#1#/System/Server/WebRequests#Plain###application [AE] Processing HTTP request to servlet [AEController] finished with error.

Please suggest.

[Former Member]

Hemant,

Try re-uploading the initial data file you received with the installation. Once you re-import the file, reboot your J2EE engine and test again.

Regards,

Alpesh