SAPWebdispatcher with own errorpage?

[heiko_feisel]

Hi together,

in our company we have a lot of Portals with sapwebdispatcher.

The users don´t understand Errors like "500 Dispaching Error".

Is it posible to change these pages or link to own pages (html, xml, ...)

Thank you for any support!

Great regards,

Heiko

[Former Member]

Hi,

Yes, it is possible.

You use this parameter icm/HTTP/error_templ_path

and you create a file ICMERR-EDEFAULT.html

Check [Setting Up Your Own Error Pages |http://help.sap.com/saphelp_nw70/helpdata/EN/b4/85cd17dbc04f5c8d5069e021595e6f/content.htm]

Regards,

Olivier

[heiko_feisel]

Many thanks for your answers!

Sorry Tobias, it is a JAVA-Stack (only Portal).

Regards,

Heiko

[heiko_feisel]

Mh, I was to fast!

I want to show a own errorpage on the Error "500 Dispatching Error".

But it seems, that the settings don´t work.

Maybe because the component is here HTTP_ROUTE not ICM!?

Any idea?

Regards,

Heiko

[Former Member]

Hi,

Did you create a ICMERR-500.html file in the directory defined in the parameter

icm/HTTP/error_templ_path on the web disptcher host ?

Just to be sure, you created this icm/HTTP/error_templ_path parameter in the web dispatcher profile file (sapwebdisp.pfl usually) not in RZ10 of your abap stack system, right ?

Regards,

Olivier

[heiko_feisel]

Hi Oliver,

I created a file with name ICMERR-500.html in the /tmp directory.

I have set the profile parameter icm/HTTP/error_templ_path in sapwebdisp.pfl to /tmp.

But I just have a JAVA stack, so no RZ10!

Regards,

Heiko

[martin_voros]

Hi,

you need to restart ICM. Have you done it? Here is quote from SAP documentation

For reasons of performance, the ICM or Web dispatcher checks once the error templates that are available. This is why you must restart the ICM if you add new templates (changes to the templates are recognized). You can use the Web Administration Interface to restart the web dispatcher, or the ICM monitor to restart the ICM (Transaction SMICM) (see Monitoring the ICM Using the ICM Monitor).

Cheers

[Former Member]

Hi,

Yes, you need to restart not the ICM but the SAP Web dispatcher because the OP dose not have an abap stack !

Regards,

Olivier

[heiko_feisel]

Hi,

of course I have restarted the dispatcher after it.

But no effect!

Any ideas?

Regards,

Heiko

[Former Member]

Hello Heiko,

I would increase the trace level and check the trace file after a test...

Regards,

Olivier

[heiko_feisel]

How can I do this?

In the sapwebdisp.pfl file?

[Former Member]

Yep !

Check parameter icm/log_level

Olivier

[heiko_feisel]

Ok, I set the parameter, but no effect.

I´m not able to diplay the own errorfile.

Any other ideas?

-Heiko-

[Former Member]

Hi,

The parameter is not supposed to solve your problem but to help you to analyse what's going on.

Did you check the trace file ? Did the prameter increase the trace level ?

Regards,

Olivier

[heiko_feisel]

Sorry, of course I´ve checked the tracefile, but there wehre no more infos.

I tried different levles of log.

-Heiko-

[Former Member]

Well,

In that case the last resort is to open an OSS message to SAP...

Regards,

Olivier

[Former Member]

hi,

If you are using an ABAP Stack you can define individual error pages in transaction " sicf ".

Just press the execute button, choose the webservice in which you want to define an errorpage, double click it, switch to the error page flag. Here you can define your errorpages.

Hope this helps

regards

Tobias