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Error while calling EAI viewer

Former Member
0 Kudos

Dear Sir/Mam

When i m trying open the autocad or 3-d view in my User Id i received this error "Error while calling EAI viewer" this message occured not to all user if i m using another PC i m able to open the documnet.Please guide

Regards

kunal

Accepted Solutions (0)

Answers (1)

Answers (1)

Former Member
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Hi,

Plz check wether u have activated ECL viewer during SAP gui installation on ur PC.

If with ur ID on other PC ECL is opening then obove problem might be there.

Regards

Abhijit

Former Member
0 Kudos

Dear Sir

Can you guide me to check for the ecl viewer on the pc,as if i m using other pc with same login it getting open so plz help to check ecl viewer.

regards

kunal

Former Member
0 Kudos

Hi,

ECL viewer comes with SAP gui.If ur 2D/3D documents are not opening then u have not selected a ECL viewer during the gui installation.Check this with ur basis person.

Always use latest gui.U remove the gui from ur desktop and installed the latest version.

Regards

Abhijit

Former Member
0 Kudos

Thnx Sir

For the information i m comunicating with my basis team and get back to u.

regards

kunal