Windows GUI 640 Exception 0xC0000005 with ID=0x6C00FD6F

[sudarshan_sundararajan]

Hi,

During order entry using VA01 once the customer number is entered in Sold-to & when hit tab to go to next field - causes the SAP GUI "dump" that is displayed below .

"Windows GUI 640 Exception 0xC0000005 with ID=0x6C00FD6F/0x6C00FD6F occurred (PL=29)

Please search this note for this keyword 0x6C00FD6F/0x6C00FD6F:

0499555 Exceptions in SAPGUI for Windows

If the keyword isn't listed in this note, please open a call on component BC-FES-GUI with a description how to reproduce this bug. Furthermore save this email and wait until the SAPGUI support gives you an email address to send it to.

Meanwhile, please apply note 520688 to optimize the trace result."

Can some one tell me reason and what needs to be done????

Regards,

Sudarshan

[Former Member]

Hi All,

Actually I have the same problem but different ID number :

Windows GUI 640 Exception 0xC0000005 with ID=0x58DF53D4 (PL=19).

Is solution for this eror same : instal SAP GUI 7.10?

Thanks.

[sudarshan_sundararajan]

Solution found with GUI vendor.

[Former Member]

Hello Sudarshan,

Have u checked this problem on SAP GUI 7.10? Is it giving same error?

Reply.

Regards,

Jayendra.

[sudarshan_sundararajan]

Do I have to contact Basis team if I need to apply patch?

Regards,

Sudarshan

[former_member185031]

Gui Patch is simply an exe installer and can be istalled nto system.directly, as another software you installed into system.

Regards,

Subhash

[Former Member]

hI,

I would suggest you to contact basis team as you have mentioned. Secondly, you may not have authorizations to install new components on your desktop.

Hope this helps.

Manoj Chintawar

[sudarshan_sundararajan]

Guys,

Basis installed patch 29 on GUI 640. But still the same problem. They are telling me to check with SD team to report this error to GuiXT and send them the trace file and they are not responsible for interfacing with the GuiXT vendor when there is an error like this

We are on 4.6C and would like to know whether 7.10 will be compatible.

Please suggest on how to handle this.

Regards,

Sudarshan

[Former Member]

Hi Sudharshan,

go for 7.10 with patch.

Cheers

Deepanshu

[Former Member]

Sudarshan,

Yes, it is 7.10 is compatible. This is the extract from attached note.

Compatibility - 7.10

SAP GUI for Windows 7.10 is compatible with all releases of SAP products which are supported by SAP (this includes releases in extended maintenance).

[https://websmp230.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=147519]

Hope this clarifies your query.

Manoj Chintawar

Edited by: Manoj Chintawar on Mar 18, 2009 8:26 AM

[former_member185031]

I guess it is due to GUI. Your Sap Gui is 6.40 and now its not supported and what is the patch level of your current GUI. either you can check the patch of 6.40 is available or you can update the GUI 7.10 with latest patch 11 then you can try.

Regards,

SUbhash