***SOAP CC got inactive with yellow triangle symbol

[Former Member]

Hi all,

My Sender side is SOAP ,Suddenly it got inactive.

I tried reactivating the scenario,restarting the CC in RWB still it shows in active.

I even tried to refresh the cache,same result.

Any clues,why this is happening.

Thanks,

Srinivasa

[former_member181985 · Accepted solution]

when you send a soap message it will become active.

Try sending a soap Message.

[Former Member · Accepted solution]

Tried It long before,

It dint get active.

[former_member181985 · Accepted solution]

what is your XI version?

Does SOAP channel working earlier?

[Former Member · Accepted solution]

Yes,It was working good.

We had Service pack upgradation from sp09 to sp17,3 weeks back.

After the upgradation i dint check this scenario.

As this is SOAP I am not involved when the scenario runs.The user came up with the issue that he is not receiving data yesterday.

[Former Member · Accepted solution]

check the adapter service -Visual admin.,try creating another channel,

what exact error message you are getting when trying to send the message ?

[former_member181985 · Accepted solution]

Stop and restart SOAP Adapter from visual Admin.

Check the scenario again..........

[prateek]

Was there a recent XI restart or soap service restart? At that time, the soap channels could become inactive. Run the scenarios again and check if it is working now. Are other soap channels working?

Regards,

Prateek