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Error with the email Notification XPD Targeted Ideations

Hi Team,

We are working with xPD in Portal 7.0 SP 16, we have configured portal with xpd correctly, first in Development Environment and it work fine, the problem is when we did the same configuration in QA Environment, because we are having problems with the email notifications that are generated within the Targeted Ideations. If we test in QA, sometimes send the email to 1 person from 5 participants that are in the Corresponding Targeted ideation. searching the logs we found the following error:

We have checked both environments and the parameters of the configuration are the same and in Dev work OK.

com.sap.caf.km.ejb.svc.notifyqueue.NotifyQueueException: Cannot Process Notification Message

at com.sap.caf.km.ejb.svc.notifyqueue.NotifyQueueBean.onMessage(NotifyQueueBean.java:93)

at com.sap.caf.km.ejb.svc.notifyqueue.NotifyQueueBean0_0Extension._onMessage(NotifyQueueBean0_0Extension.java:159)

at com.sap.caf.km.ejb.svc.notifyqueue.NotifyQueueBean0_0Extension.run(NotifyQueueBean0_0Extension.java:39)

at java.security.AccessController.doPrivileged(AccessController.java:279)

at javax.security.auth.Subject.doAs(Subject.java:555)

at com.sap.caf.km.ejb.svc.notifyqueue.NotifyQueueBean0_0Extension.onMessage(NotifyQueueBean0_0Extension.java:141)

at com.sap.jms.client.session.Session.run(Session.java:619)

at com.sap.engine.services.ejb.message.RunnableObject.run(RunnableObject.java:49)

at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

at java.security.AccessController.doPrivileged(AccessController.java:219)

at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:102)

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:172)

Caused by: java.rmi.RemoteException: Service call exception; nested exception is:

java.net.SocketException: Socket closed

at com.sap.caf.km.proxies.svc.kmnotif.ComSapPortalPrtSoapKMNotificationSvcBindingStub.notify(ComSapPortalPrtSoapKMNotificationSvcBindingStub.java:100)

at com.sap.caf.km.ejb.svc.notifyqueue.NotifyQueueBean.onMessage(NotifyQueueBean.java:90)

... 11 more

Caused by: java.net.SocketException: Socket closed

at java.net.SocketInputStream.socketRead0(Native Method)

at java.net.SocketInputStream.read(SocketInputStream.java:153)

at java.io.BufferedInputStream.fill(BufferedInputStream.java:200)

at java.io.BufferedInputStream.read(BufferedInputStream.java:218)

at com.sap.engine.services.webservices.jaxm.soap.HTTPSocket.readLine(HTTPSocket.java:806)

at com.sap.engine.services.webservices.jaxm.soap.HTTPSocket.getInputStream(HTTPSocket.java:341)

at com.sap.engine.services.webservices.jaxm.soap.HTTPSocket.getResponseCode(HTTPSocket.java:250)

at com.sap.engine.services.webservices.jaxrpc.wsdl2java.soapbinding.HTTPTransport.getResponseCode(HTTPTransport.java:362)

at com.sap.engine.services.webservices.jaxrpc.wsdl2java.soapbinding.MimeHttpBinding.outputMessage(MimeHttpBinding.java:553)

at com.sap.engine.services.webservices.jaxrpc.wsdl2java.soapbinding.MimeHttpBinding.call(MimeHttpBinding.java:1464)

at com.sap.caf.km.proxies.svc.kmnotif.ComSapPortalPrtSoapKMNotificationSvcBindingStub.notify(ComSapPortalPrtSoapKMNotificationSvcBindingStub.java:90).

Could you help us to solve this issue.

Regards,

Former Member
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