Buyer not able to add Approver

[Former Member]

Hi all,

I have an issue where buyers are not able to ADD APPROVER,When the completion workflow starts the cart is in buyer ,where the ADD APPROVER button is enabled, while clicking ADD approver button does not perform any action.Could anybody advice me in this regard?. Whats the technicality behind it while clicking ADD APPROVER button?

Thanks

sibi

[Former Member]

Hi Krishanan,

Go to check status and then try to add approver.

May it will work if not

Can you pls elaborate the issue

Regards

CK

[Former Member]

Hi CK,

Thanks for your Reply. Where i need to check the status.Could you please explain me?.

My issue is ,Buyer Not able to ADD APPROVER during completion workflow(WS14000044).

ADD APPROVER button is enabled , but when i click add approver button no action performed,

I keep all the relevant task as general task in OOCU transaction.

Scenario 1 : Requestor can able to add approver before the cart moves to buyer.

Scenario 2 : After buyer assign the source of supply cart back to requestor,where once again

requestor able to add approver.

Scenario 3: Based on the approval matrix ,approver are listed in the approval workflow where all the

approvers can able to add approver.

My issue here is : During the completion workflow the cart is in buyer hand where he is not able to

add approver- but still add approver button is enabled.

Appreciate all form of advice.

Thanks,

sibi