Dunning notice by email

[former_member182098]

Hi,

In FIBF, I have configured process 00001040 with function module 'FI_OPT_ARCHIVE_DUNNING_NOTICE' in order to mail the dunning notice.

However, when I execute F150, the dunning notice is getting spooled instead of mailed.

I have maintained the email addresses on customer master data general data tab as well as

communications tab. Still, the email is not getting trigger.

All SCOT settings are correct, as I am able send email of payment advices.

Any valid inputs will be highly appreciated.

Regards,

Ravi

[VijayCR]

Hello Ravi,

I can see no code which is changing the

  (C_FINAA-Nacha ) value is changed in this FM. Create a Z FM fetch the Email from the Customer or Vendor master data and then Make the Nacha value as 'I' then only the email fucntionality works.

For your refrenece check the FM Print_dunning_notice : and then kepp the dubugger in near the FM 'OPEN_FI_PERFORM_00001040_P' check for the finaa-nacha value.

Thanks,

VIjay Simha CR.

[Former Member]

Ravi, I would check first your FM. You should have something like this in FINAA structure:

finaa-nacha = 'I'. "Output Internet

finaa-intad = save_intad. "See what Email address field is taking, sometimes it used Clerk's

"email address field (knb1-intad)

finaa-textf = 'PDF'. "this is to send a PDF file.

I hope this helps, otherwise we need to check FIBF settings.

Regards

[Former Member]

Hi Ravi,

Same issue i'm aslo facing ,

In my case after plugging in this BTE; neither email triggers nor Print letter on the printer.

Could you advice more ..Thx.!

Regards,

nupur