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IDM 7.1 SP1: Internal Server Error

Hi,

I have just upgraded my IDM 7.1 deployment with SP1. I have deleted the SAP Provisioning Framework and reimported into.

I can logon to the Web interface and do the following:

- go to the Manage tab

- search for Persons

- Select a person

- Click on the Choose Task button

This displays a Menu with a single entry (Display Identity from the Web-enabled task folder of the provisioning framework). Everything works fine so far.

Now I go to the Identity Center an enable another task e.g. Change Identity in the Provisioning Framework folder.

When I now again click on the button Choose Task button in the Web Interface, I get the internal server error shown below. The same happens when I try to activiate other tasks in that folder. Does anyone have a hint what might be going wrong here?

Thanks in advance!

Best regards

Holger

500 Internal Server Error

SAP NetWeaver Application Server/Java AS

Failed to process request. Please contact your system administrator.

[Hide]

Error Summary

While processing the current request, an exception occured which could not be handled by the application or the framework.

If the information contained on this page doesn't help you to find and correct the cause of the problem, please contact your system administrator. To facilitate analysis of the problem, keep a copy of this error page. Hint: Most browsers allow to select all content, copy it and then paste it into an empty document (e.g. email or simple text file).

For further information about the Web Dynpro error page, error analysis and a description of well-known error situations, see SAP note 1113811.

Root Cause

The initial exception that caused the request to fail, was:

java.lang.NullPointerException

at com.sap.idm.wd.jmx.SAP_ITSAM_IDM_TaskGroupResult$Impl.getChildTaskGroups(SAP_ITSAM_IDM_TaskGroupResult.java:257)

at com.sap.idm.wd.wf.taskhierarchies.TaskHierarchiesComp.retrieveTaskHierarchy(TaskHierarchiesComp.java:228)

at com.sap.idm.wd.wf.taskhierarchies.TaskHierarchiesComp.expandTaskGroupItem(TaskHierarchiesComp.java:266)

at com.sap.idm.wd.wf.taskhierarchies.TaskHierarchiesComp.expandTaskGroupItem(TaskHierarchiesComp.java:275)

at com.sap.idm.wd.wf.taskhierarchies.TaskHierarchiesComp.updateTaskHierarchy(TaskHierarchiesComp.java:303)

... 75 more

See full exception chain for details.

System Environment

Client

Web Dynpro Client Type HTML Client

User agent Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727)

Client Type msie7

Client Type Profile ie6

ActiveX enabled

Java Applets enabled

Server

Web Dynpro Runtime vendor: 'sap.com', name: 'tc/wd/webdynpro', location: 'SAP AG', counter: '7.1005.20080222152948.0000', change number: '17993', codeline: NW07_05_REL

J2EE Engine No information available

System ID (SID) J2E

Server Node ID |2407150|24071|Server 00 00_24071|192.168.106.142/192.168.106.142|SERVER|RUNNING

Java VM SAP Java Server VM, version:5.1.017, vendor: SAP AG

Operating system Windows XP, version: 5.1, architecture: x86

Application

Java EE Application (deployable object) sap.com/tcidmwd~workflow

Web Dynpro Application Idm

Request URI /webdynpro/dispatcher/sap.com/tcidmwd~workflow/Idm

Version vendor: 'sap.com', name: 'tc/idm/wd/workflow', location: 'MAIN_IDM710_C', counter: '3730806', change number: '52'

Session & Other

Session Locale en_US

Session Timezone Central European Time

Time of Failure Wed Mar 11 11:16:24 CET 2009 (Java Time: 1236766584875)

Session User ClientUser(id=USER.PRIVATE_DATASOURCE.un:Administrator, name=Administrator)

Client Session Id gMILbOe5pKwf0XyvlIXac3W9XWkAHAj1HwHuuiQA_SAP

Client Window Id a574af010e2511deae35000c2981a6df

Application Session Id a574af020e2511de81d8000c2981a6df

Web Dynpro Code Generation Infos

sap.com/tcidmwd~workflow

WD web module webdynpro/resources/sap.com/tcidmwd~workflow: SapDictionaryGenerationCore 7.1005.20081007122700.0000 (release=NW07_05_REL, buildtime=2008-10-07T18:00:15+0000, changelist=15785, host=pwdfm192, is-central=true)

WD web module webdynpro/resources/sap.com/tcidmwd~workflow: SapDictionaryGenerationTemplates 7.1005.20081007122700.0000 (release=NW07_05_REL, buildtime=2008-10-07T18:00:32+0000, changelist=15785, host=pwdfm192, is-central=true)

WD web module webdynpro/resources/sap.com/tcidmwd~workflow: SapGenerationFrameworkCore 7.1005.20081007122700.0000

WD web module webdynpro/resources/sap.com/tcidmwd~workflow: SapIdeWebDynproCheckLayer 7.1005.20081007122700.0000 (release=NW07_05_REL, buildtime=2008-10-07T18:27:38+0000, changelist=16180, host=pwdfm192, is-central=true)

WD web module webdynpro/resources/sap.com/tcidmwd~workflow: SapMetamodelCommon 7.1005.20081007122700.0000 (release=NW07_05_REL, buildtime=2008-10-07T17:45:25+0000, changelist=17980, host=pwdfm192, is-central=true)

WD web module webdynpro/resources/sap.com/tcidmwd~workflow: SapMetamodelCore 7.1005.20081007122700.0000 (release=NW07_05_REL, buildtime=2008-10-07T17:44:07+0000, changelist=17980, host=pwdfm192, is-central=true)

WD web module webdynpro/resources/sap.com/tcidmwd~workflow: SapMetamodelDictionary 7.1005.20081007112700.0000 (release=NW07_05_REL, buildtime=2008-10-07T17:50:58+0000, changelist=15787, host=pwdfm192, is-central=true)

WD web module webdynpro/resources/sap.com/tcidmwd~workflow: SapMetamodelWebDynpro 7.1005.20081007122700.0000 (release=NW07_05_REL, buildtime=2008-10-07T18:03:14+0000, changelist=16594, host=pwdfm192, is-central=true)

WD web module webdynpro/resources/sap.com/tcidmwd~workflow: SapWebDynproGenerationCore 7.1005.20081007122700.0000 (release=NW07_05_REL, buildtime=2008-10-07T18:27:50+0000, changelist=16180, host=pwdfm192, is-central=true)

WD web module webdynpro/resources/sap.com/tcidmwd~workflow: SapWebDynproGenerationTemplates 7.1005.20081007122700.0000 (release=NW07_05_REL, buildtime=2008-10-07T18:28:08+0000, changelist=16180, host=pwdfm192, is-central=true)

WD web module webdynpro/resources/sap.com/tcidmwd~workflow: SapWebDynproRuntimeGen 7.1005.20081007122700.0000 (release=NW07_05_REL, buildtime=2008-10-07T18:20:58+0000, changelist=22911, host=pwdfm192, is-central=true)

sap.com/tcwdapi

WD web module webdynpro/resources/sap.com/tcwdapi: SapDictionaryGenerationCore 7.1005.20080222140515.0000 (release=NW07_05_REL, buildtime=2008-02-23T11:50:39+0000, changelist=15785, host=pwdfm192, is-central=true)

WD web module webdynpro/resources/sap.com/tcwdapi: SapDictionaryGenerationTemplates 7.1005.20080222140515.0000 (release=NW07_05_REL, buildtime=2008-02-23T11:51:08+0000, changelist=15785, host=pwdfm192, is-central=true)

WD web module webdynpro/resources/sap.com/tcwdapi: SapGenerationFrameworkCore 7.1005.20080222140515.0000

WD web module webdynpro/resources/sap.com/tcwdapi: SapIdeWebDynproCheckLayer 7.1005.20080222140515.0000 (release=NW07_05_REL, buildtime=2008-02-23T12:12:52+0000, changelist=16180, host=pwdfm192, is-central=true)

WD web module webdynpro/resources/sap.com/tcwdapi: SapMetamodelCommon 7.1005.20080222140515.0000 (release=NW07_05_REL, buildtime=2008-02-23T11:38:37+0000, changelist=17980, host=pwdfm192, is-central=true)

WD web module webdynpro/resources/sap.com/tcwdapi: SapMetamodelCore 7.1005.20080222140515.0000 (release=NW07_05_REL, buildtime=2008-02-23T11:36:50+0000, changelist=17980, host=pwdfm192, is-central=true)

WD web module webdynpro/resources/sap.com/tcwdapi: SapMetamodelDictionary 7.1005.20080222140515.0000 (release=NW07_05_REL, buildtime=2008-02-23T11:42:35+0000, changelist=15787, host=pwdfm192, is-central=true)

WD web module webdynpro/resources/sap.com/tcwdapi: SapMetamodelWebDynpro 7.1005.20080222140515.0000 (release=NW07_05_REL, buildtime=2008-02-23T11:54:16+0000, changelist=16594, host=pwdfm192, is-central=true)

WD web module webdynpro/resources/sap.com/tcwdapi: SapWebDynproGenerationCore 7.1005.20080222140515.0000 (release=NW07_05_REL, buildtime=2008-02-23T12:13:09+0000, changelist=16180, host=pwdfm192, is-central=true)

WD web module webdynpro/resources/sap.com/tcwdapi: SapWebDynproGenerationTemplates 7.1005.20080222140515.0000 (release=NW07_05_REL, buildtime=2008-02-23T12:13:44+0000, changelist=16180, host=pwdfm192, is-central=true)

WD web module webdynpro/resources/sap.com/tcwdapi: SapWebDynproRuntimeGen 7.1005.20080222140515.0000 (release=NW07_05_REL, buildtime=2008-02-23T12:09:09+0000, changelist=16182, host=pwdfm192, is-central=true)

sap.com/tcwdlegacy

WD web module webdynpro/resources/sap.com/tcwdlegacy: SapDictionaryGenerationCore 7.1005.20080222140515.0000 (release=NW07_05_REL, buildtime=2008-02-23T11:50:39+0000, changelist=15785, host=pwdfm192, is-central=true)

WD web module webdynpro/resources/sap.com/tcwdlegacy: SapDictionaryGenerationTemplates 7.1005.20080222140515.0000 (release=NW07_05_REL, buildtime=2008-02-23T11:51:08+0000, changelist=15785, host=pwdfm192, is-central=true)

WD web module webdynpro/resources/sap.com/tcwdlegacy: SapGenerationFrameworkCore 7.1005.20080222140515.0000

WD web module webdynpro/resources/sap.com/tcwdlegacy: SapIdeWebDynproCheckLayer 7.1005.20080222140515.0000 (release=NW07_05_REL, buildtime=2008-02-23T12:12:52+0000, changelist=16180, host=pwdfm192, is-central=true)

WD web module webdynpro/resources/sap.com/tcwdlegacy: SapMetamodelCommon 7.1005.20080222140515.0000 (release=NW07_05_REL, buildtime=2008-02-23T11:38:37+0000, changelist=17980, host=pwdfm192, is-central=true)

WD web module webdynpro/resources/sap.com/tcwdlegacy: SapMetamodelCore 7.1005.20080222140515.0000 (release=NW07_05_REL, buildtime=2008-02-23T11:36:50+0000, changelist=17980, host=pwdfm192, is-central=true)

WD web module webdynpro/resources/sap.com/tcwdlegacy: SapMetamodelDictionary 7.1005.20080222140515.0000 (release=NW07_05_REL, buildtime=2008-02-23T11:42:35+0000, changelist=15787, host=pwdfm192, is-central=true)

WD web module webdynpro/resources/sap.com/tcwdlegacy: SapMetamodelWebDynpro 7.1005.20080222140515.0000 (release=NW07_05_REL, buildtime=2008-02-23T11:54:16+0000, changelist=16594, host=pwdfm192, is-central=true)

WD web module webdynpro/resources/sap.com/tcwdlegacy: SapWebDynproGenerationCore 7.1005.20080222140515.0000 (release=NW07_05_REL, buildtime=2008-02-23T12:13:09+0000, changelist=16180, host=pwdfm192, is-central=true)

WD web module webdynpro/resources/sap.com/tcwdlegacy: SapWebDynproGenerationTemplates 7.1005.20080222140515.0000 (release=NW07_05_REL, buildtime=2008-02-23T12:13:44+0000, changelist=16180, host=pwdfm192, is-central=true)

WD web module webdynpro/resources/sap.com/tcwdlegacy: SapWebDynproRuntimeGen 7.1005.20080222140515.0000 (release=NW07_05_REL, buildtime=2008-02-23T12:09:09+0000, changelist=16182, host=pwdfm192, is-central=true)

sap.com/tcidmwd~model

WD web module webdynpro/resources/sap.com/tcidmwd~model: SapDictionaryGenerationCore 7.1005.20081007122700.0000 (release=NW07_05_REL, buildtime=2008-10-07T18:00:15+0000, changelist=15785, host=pwdfm192, is-central=true)

WD web module webdynpro/resources/sap.com/tcidmwd~model: SapDictionaryGenerationTemplates 7.1005.20081007122700.0000 (release=NW07_05_REL, buildtime=2008-10-07T18:00:26+0000, changelist=15785, host=pwdfm192, is-central=true)

WD web module webdynpro/resources/sap.com/tcidmwd~model: SapGenerationFrameworkCore 7.1005.20081007122700.0000

WD web module webdynpro/resources/sap.com/tcidmwd~model: SapIdeWebDynproCheckLayer 7.1005.20081007122700.0000 (release=NW07_05_REL, buildtime=2008-10-07T18:27:38+0000, changelist=16180, host=pwdfm192, is-central=true)

WD web module webdynpro/resources/sap.com/tcidmwd~model: SapMetamodelCommon 7.1005.20081007122700.0000 (release=NW07_05_REL, buildtime=2008-10-07T17:45:25+0000, changelist=17980, host=pwdfm192, is-central=true)

WD web module webdynpro/resources/sap.com/tcidmwd~model: SapMetamodelCore 7.1005.20081007122700.0000 (release=NW07_05_REL, buildtime=2008-10-07T17:44:07+0000, changelist=17980, host=pwdfm192, is-central=true)

WD web module webdynpro/resources/sap.com/tcidmwd~model: SapMetamodelDictionary 7.1005.20081007112700.0000 (release=NW07_05_REL, buildtime=2008-10-07T17:50:58+0000, changelist=15787, host=pwdfm192, is-central=true)

WD web module webdynpro/resources/sap.com/tcidmwd~model: SapMetamodelWebDynpro 7.1005.20081007122700.0000 (release=NW07_05_REL, buildtime=2008-10-07T18:03:14+0000, changelist=16594, host=pwdfm192, is-central=true)

WD web module webdynpro/resources/sap.com/tcidmwd~model: SapWebDynproGenerationCore 7.1005.20081007122700.0000 (release=NW07_05_REL, buildtime=2008-10-07T18:27:50+0000, changelist=16180, host=pwdfm192, is-central=true)

WD web module webdynpro/resources/sap.com/tcidmwd~model: SapWebDynproGenerationTemplates 7.1005.20081007122700.0000 (release=NW07_05_REL, buildtime=2008-10-07T18:27:58+0000, changelist=16180, host=pwdfm192, is-central=true)

WD web module webdynpro/resources/sap.com/tcidmwd~model: SapWebDynproRuntimeGen 7.1005.20081007122700.0000 (release=NW07_05_REL, buildtime=2008-10-07T18:20:58+0000, changelist=22911, host=pwdfm192, is-central=true)

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