on 03-11-2009 1:25 AM
Hi!
I've got a small question: in the table AIINSTALLATIONS the field installation number is tilled out but the customer numer field is empty.
Can you suggest me where I'm able to fix it?
Thanks in advance
connection to SAP has follow activities:
Check SAP Support Portal Connection to SAP(t-code SM59) done
Maintain RFC-user for communication with SAP Service and Suport Systems(t-code SOLUTION_MANAGER & SM59) done
Maintain SAP Customers numbers(AISAPCUSTNOS & SPRO manual Maintenance) done
Business Add-Infor RFC Connections with several SAP customer number. active
Set Up SAP Connection for Customers(report SM_CONFIG_RFC) done
Assign S-user for SAP Support Portal Functionality(AISUSER) done
No activity to maintain the entries in the table AIINSTALLATIONS
I have already defined the RFC connection in the format SM_SP_<customer no> with leading zeros
The problem in not in the user autorization.
The problem is how to assign in the table AIINSTALLATIONS the custmer number to the installation number.
There are several installation numbers which is assigned to the customer number, exept one.
It looks like this:
INSNR SAPCUSTNO
0020277953 0000737370
0020277955 0000737370
0020277958 0000737370
0020297242
0020431192 0000737370
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Hi Helen,
I think I realize what is your problem... I already have that issue...
But first...presently there is no way to delete the installation number manually in that V_AIINRS view. But is this really an issue? I don't think that this causes trouble. You only can remove the customer vom V_AISAPCUSTNOS. This should be sufficient!!
But anyway, let´s look inside of your problem, and I think you have to do this next following actions:
So, you are working with different Customer numbers
and in transaction AISUSER you have entries like
USER ID in system / Customer Number at SAP / S_User.
So you have to:
1) Remove any entry related to Customer Number that you don't want any more
Then there are 2 "Views"
V_AIINSNRS (Installations overview) the table is "aiinstallations"
and
V_AISAPCUSTNOS (SAP Customer Numbers)
2)To remove Customer Numbers
use Transaction SM30 and maintenance of view V_AISAPCUSTNOS
select the line to remove and use Shift+F2 or the icon with the red minus.
Save your changes.
3) Now, what you want is to remove entries from V_AIINSNRS
for this you need a direct SQL delete command on table AIINSTALLATIONS:
ex:
delete sapsr3.aiinstallations where insnr ='0012012012';
Make a delete command for each installation you want to delete!!
After that give me and give to us the feedback... the solution if you get it! OK ?!
I hope this help you,
Best regards
João Dimas - Portugal
SMSY_SETUP
Write Data Back into SLD *
Default CPU Load AC 85
Multiple SLD Servers <empty field>
Hide Progress Display <empty field>
SLD Host <server name>
Namespace in SLD sld/active
SLD Server Port 50200
SLD User j2ee_admin
AC CPU Load Warning Value 65
Generate Business Partners from OSS C
Generate Systems from OSS A
JOB LOG
Job started
Step 001 started (program AI_SC_REFRESH_READ_ONLY_DATA, variant , user ID USERSAP)
No destination for SAP customer number 733135
No destination for SAP customer number 755727
Identification Category SP0001 is Not Assigned to Any Identification Type
Identification Category SP0001 is Not Assigned to Any Identification Type
Business Partner 35 was created for customer 737370 with messages
No destination for SAP customer number 1025117
No installations flagged for system generation for customer 733135
No installations flagged for system generation for customer 755727
No installations flagged for system generation for customer 1025117
System headers will be generated in SMSY from SAP Support Portal
No new systems found in SAP Support Portal to generate in SMSY
The following error messages have been returned by SAP Support Portal:
User S0003352577 - "Maintain System Data" authorization not found for installation number 0020292124
User S0003352577 - "Maintain System Data" authorization not found for installation number 0020298240
User S0003352577 - "Maintain System Data" authorization not found for installation number 0020298240
User S0003352577 - "Maintain System Data" authorization not found for installation number 0020298240
User S0003352577 - "Maintain System Data" authorization not found for installation number 0020298241
User S0003352577 - "Maintain System Data" authorization not found for installation number 0020298241
User S0003352577 - "Maintain System Data" authorization not found for installation number 0020298242
Installation number 000INITIAL not found
The following error messages have been returned by SAP Support Portal:
No system ZZ1 found for installation number 0020277953
No system CN3 found for installation number 0020277955
License data collected (customer number: 0000737370)
Job finished
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yes I have completed the SPRO activity -- Schedule background jobs - AI_SC_REFRESH_READ_ONLY_DATA. and in the job log this installation number is absent.
and
yes I have maintained my customer nomber in the table V_AISAPCUSTNOS
Edited by: Helen Rudnikovskaja on Mar 11, 2009 5:47 AM
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Have you completed the SPRO activity -- Schedule background jobs - AI_SC_REFRESH_READ_ONLY_DATA
or
Have you maintain your customer no in the table V_AISAPCUSTNOS
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