on 03-09-2009 9:42 AM
Hi All,
I am trying to create a returns order (type RA) with reference to billing document F2. There are three line items in the billing documents and when i am refering to the billing documnet and trying to create a RA order ot is copying only two line items and gives a message "Line item 00030 cannot be copied". Could you please let me know the possible reason of this. All the three line items are alomst the same in properties and the item cateory is TAN for all the three line items.
done...
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Hi,
if it is different item category then check whether it is relevant for billing, second thing check whether the copy control for that item category is set along with billing and RA order type.
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Before trying to propose a suggestion, I would like to know in which circumstances, you are creating return order with order type RA ?? In standard, there will be no copy control for F2 --> RA.
thanks
G. Lakshmipathi
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Hello,
Thank for the reply. We are using return order type RA and not RE , there are no copying controls from F2 to RE. We have copy controls from F2 to RA only.
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Dear Shwetha
Please double click on that error message and check whether the system gives any more clue about this error
One possible reason could be The item category group defined in the MMR for the third item must be different
In returns the item category to be determined in the return order type should be REN
For the item category group of the third material there may not have been possible item category defined in VOV4
System may not be able to determine a proper item category for the third item in returns order
What i mean is the item category group of the third material should be different from the item category groups of the first two materials in MMR
Check for that
Moreover Return order type is RE not RA
In copy controls in VTAF
Pls ensure these settings
AT header level F2 to RE
Data Transfer 052
Data Transfer 103
Data Transfer 003
Copying requirements 021
Copy itemno Ticked
Complete reference Ticked
At item level for both REN and TAN
Data Transfer 153
Data Transfer 103
Data Transfer 004
Copying requirements 303
Pos/neg +
Pricing type as H
Update document flow X
Everything else blank
Try with these settings
If you are calling RE (in standard) to RA in your scenario that is fine
But Ensure that these settings are maintained between F2 To RA in VTAF
Regards
Raja
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