on 03-09-2009 6:01 AM
Hi,
How can we get standard reports in Service Desk? eg, how many issues have been completed, inprocess etc.
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Try tx: SOLAR_EVAL (scroll down to Service Desk) and choose selection criteria by your needs.
Report RDSWP_REP_SERV_DESK_SE.
Regards
thank you so much, this is really helpful
You are welcome.
CRM_DNO_MONITOR is a very extensive report which will give you a report with many possible input parameters.
Hope this helps.
Feel free to revert back.
-=-Ragu
is there any bar diagram as such available where i can monitor in CRM_DNO_MONITOR
We don't have any Bar Chart reports readily available in SOLMAN for Servicedesk.
we need to do custom development using CRM_DNO_MONITOR as the core.
can you help me on doing this?
Hi people
Do you know about any transaction that also includes the attachments on the Documents tab?
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