problem while loading texts and authorization objects file in RAR

[Former Member]

Hi all,

i am getting internet explorer error while loading the texts and authorization objects text files in RAR .actually we uploaded rule file before this,does this step causes any error ?if so how to resolve this error.do i need to remove all rules/risks and then load text and authorization files? is there any shortcut to renove all risks generated in one shot? please reply me soon to resolve this.

Thanks,

Joseph.

[hkaur · Accepted solution]

Hi Joseph,

Please make sure to convert both the files in UTF-8 encoding format and then try to upload the files again. This should resolve the issue and if not then please paste the logs here.

Regards

Harleen

[Former Member · Accepted solution]

thank you hiresh,its working .i uploaded successfully.

[Former Member]

what is error u r getting?