on 03-06-2009 7:20 AM
Hello All,
Need some clarity on how one-time customer is useful.
i have an one-time account customer, i want to know if this one-time customer is repeatedly ordering orders as normal sold to party, in this situation can i how do i handle this customer, can i continue with same a/c group or any best practices you suggest.
Mahesh
Hi ,
One- time customer is the customer who performs all the Partner functions like sold to ship to , Bill to and Payer
And One time customer also comes to business occasionally for business.
These are the two main differences for the one time customer
Hope this clears you.
regards,
santosh
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Hi Mahesh,
Best industry practice is to create different A/C group for one time customers and for regular customers.
If any of your one time customer is repeatedly ordering for goods,it is better idea to have him as regular customer and create this customer master with regular customer A/C gp so that his new orders can be treated as normal orders(not as one time).
Regards,
Rangavittal
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Mahesh,
1. One time customer creation is mainataining a seperate account group hich will hold only general data but does not hold bank details and other datas which are maintained for regular customers. This data of customer his name, address wil be maintained in the table.
One time customer can be created using standard Account group that exists in SAP.
2. If the customers is ordering regularly it is better you maintain him regula customer account group. you can change the account group using Tcode XD07.
Regards
Sathya
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1) one time cusomer is useful where you have interface with sales system(Ex.online system) from where end customer can place an order (Ex.Amzon,ebay etc.)
2) whenever customer places order online, online system can suppy necessary information like address to Sap to create sales order in SAP.( same customer number can be used, based on the Biz requriement you can have more one time customer)
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Mahesh,
If the same customer is coming time and again then as per the busniess requirements it makes sense to better save th customer details in the customer master with a proper a/c group.
Thus plz convert the account group of the customer from one time customer to say 0001 SP using XD07.
regards
Param
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hi
in this situation u can change the customers account group in t code XD07
regards
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