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Credit Limit check not working

Former Member
0 Kudos

Hi,

I have got a scenario where a Sales order has been released(Delivery,Invoicing has taken place) even though the credit limit of the Customer has exceeded.For example this Sales order has a Value of $10000 where as the Customer has a Credit limit of $5000.

Since this order was over the credit limit the system usually issues a error/warning message and blocks the delivery and delivery is made when credit block has been released by a Credit Representative concerned,in this case Credit department has not released this order.

I have checked the Credit Check settings in automatic Credit control where the check is done on Maximum Document value for this Customer based on a combination of Credit control area,Risk Category and credit group,there is no static or dynamic check activated.

What couldbe the reasons as to release of Sales order even after exceeding Credit limit????

Regards,

Yudy Gunawan.

Accepted Solutions (0)

Answers (5)

Answers (5)

Former Member
0 Kudos

Hi,

Try analysing the document using check_cm thru SE38. It will give you some clues.

Regards,

Udaynath

Former Member
0 Kudos

Yudy Gunawan,

Try Check the img config sales document in Tcode for OVAD for sales document type Check what "Check Credit" you have chosen, it should be "B" to throw an error message as you expect.

Check FD32 Tcode Status Screens

in Overview - Horizons,

In Central Data - Total Amount , Individual amount, currency

In Status "Credit limit"

it should solve your error

Regards

Sathya

Former Member
0 Kudos

Hi,

we have to activate either static or dynamic credit check with other client specific credit checks.

that means activate statis/dynamic and max doc value. try and revert back

revgards

sadanandam kasarla

Former Member
0 Kudos

Hi,

One of the reasons could be the Horizon period maintained in "OVA8". Check the horizon period and date specified in the FD32. If the horizon period has lapsed, the credti limit settings in the OVA8 will not bevalid, and the system allows you to raise an order.

Regards

Ram Pedarla

Former Member
0 Kudos

Hi,

In T code Fd32- check the STATUS view See Risk Category has been assigned.