ags_work_incident_create_app - Unable to maintain system and client

[Former Member]

Hi,

When creating a support message from the Incident work center, the fields system and client are greyed out and thus not maintainable.

I have no problems creating support messages using the SAPWEBGUI or through transaction NOTIFCREATE, it is only when using the work center. I do not have any other issues in the workcenter, I can display and change support messages.

I have check the security settings and run a security trace which did not come up with anything.

Any advice as to why these fields are greyed out would be greatly appreciated.

Thomas

[Former Member]

Authorization problem, issue solved.