Customer Account Balances (FB5LN)

[Former Member]

Hi,

All

When a customer invoice is canceled, there is any way to customer account (FB5LN ) to automatically clear the documents so that they don't continue to show as open items.

Thanks

Rajesh

[Former Member · Accepted solution]

Hi Rajesh,

When you cancel the invoice through VF02/VF11 it will be shown in the cleared item automatically in FBL5n(Customer line item display).No further changes are required.It is the standard functionality.

While cancelling a new document will be generated and it will be used as a clearing document now.This item will be shown in cleared items only but not in open items.

Could you pls check there.

Regards,

Krishna.

[Former Member · Accepted solution]

Hi Krishna,

Thanks for response

System Is not Showing Clear items still system showing as open items and if we cancel the billing document in vf11 one more billing document number is generating billing number showing as a if native symbol

Thanks

rajesh

[former_member217082 · Accepted solution]

Hi Rajesh

Check wheather you have any other billing documents of that customer . where a credit note is issued . May be because of that only it might be showing in the Negative value .But if once it has been cancelled using VF11 , then the entire line item in FBL5N will get cleared

Check the link

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NOTE : Kindly dont post the same thread more than once

Regards

Srinath

[former_member217082]

Hi Rajesh

When you cancel the customer invoice then automatically the customer account will get reduced in FBL5N

Say ,If you run VF11 and give the sold to party number and then if you cancel all his billing documents then his accounting value in FBL5N will also become Zero

Regards

Srinath

[Former Member]

hi

Whenver you cancel a invoice from VF11 the line items will automatically removed from FBL5N the cancelled invoice amount will no longer show as open item

just check and revert back

regards