Problem mail adapter PI7.1

[Former Member]

Hi All,

We are setting up the first mail scenario on our new PI7.1 system. The sender communication channel has been configured correctly.

However, when I go check the runtime workbench --> communication channel monitoring, we get a red dot for the newly created communication channel.

The only info we get is the short log, stating "not initialized".

Do we need to startup/deploy certain services on the J2EE engine?

Anyone an idea?

Kind regards

Joris

[Former Member · Accepted solution]

Hi Joris,

login to Visual Administrator and start up the Cluster -->XI_Mail Adapter service.

Hope it will help you in resolving the problem

regards

Ashwin kumar dhakne

[Former Member]

Try to start and stop the CCs in RWB

Check in VA whether the services related to the File CC are started or not

Rajesh

[Former Member]

Hi All,

When we stop the service via NWA, I see "No adapter registered for this channel" in the RWB.

When we start the service again, I still get the error "not initialized".

Starting and stopping the communication channel from within the RWB does not change anything.

Any other ideas?

Kind regards

Joris

[Former Member]

Just a try out run your scenario and check the status of your cc

Rajesh

[Former Member]

Hi,

I just tried it...no processing is done.

Any other suggestions?

Kind regards

Joris

[Former Member]

Hi Joris,

Everything is ok then ..........

plz check the mail adapter status also . It should be Active.

regards

Ashwin kumar Dhakne

Edited by: ashwin dhakne on Mar 5, 2009 10:31 PM

[Former Member]

Hi everyone,

thanks for the help.

Problem was that I did not add the "imap://" in front of my connection url... .

Stupid me.

Thanks for your help

Kind regards

Joris