Service Desk - Change Request Management

[Former Member]

Hi all...

We're starting to populate our SolMan, and we need to know how the first steps to customize out environment.

Basically, we need to implement the transport under SolMan, because we want to control our requests.

Where can I find some pdf about this?!

Thanx!

[Former Member]

here are the resources I find myself using the most.

enhancement pack is at the top, the one under it is generic 7.0

http://help.sap.com/content/documentation/solutionmanager/index.htm

forum for asking questions, has gotten better in the last year for info

iTutors and pdfs

http://service.sap.com/rkt-solman

install guides and white papers

http://www.service.sap.com/solutionmanager