running but dialog queue info unavailable,j2ee status info unavailable

[Former Member]

HI ,

We have a solution manager instance.It has both java and abap. The problem now is The dispatcher in the processlist is displaying the error " the instance is running but dialog queue info unavailable,j2ee status info unavailable " and the instance status is staying in yellow color.

Guys anyone can suggest me regarding this issue..

Thanks in advance,

Chandana.

[Former Member · Accepted solution]

Hi,

Check out/post trace file in \usr\sap\SID\DVEBMGS00\j2ee\cluster\server0 directory.

Hope this helps.

Manoj

[Former Member]

Hello Chandana,

This might be a kernel problem or some exe missing in the executable files

just post the dev_wo logs from the work folder directory

Rohit

[Former Member]

Hi,

Please check whether user id SAPJSF is locked or not. If it is not locked the please check below trace files dev_dispatcher,std_server#.out,dev_jcontrol,std_dispatcher.out.

Also refer SAP note 723909 - Java VM settings for J2EE 6.40/7.0

Below thread may help you.

Thanks,

Sushil