ChaRM Troubles

[Former Member]

I'm having an issue with ChaRM that I haven't seen before.

1. When I approve a change request (SDCR) and it creates a Correction (SDMJ), but the status starts out as "In Development" instead of "Created". The status profile has "Created" as the initial status.

2. When I select the action "Create Transport Request" and click save nothing happens. I never get the popup to create the trransport. On the actions tab the action shows up as green.

Any ideas?

regards,

Jason

[Former Member]

thanks for the ideas.

The action is setup correctly. I don't think the other one is an Authorizations problem because the create transport action works in SDMI. SDMJ is being a problem child.

I'll try a trace. Any other ideas?

regards,

Jason

[Former Member]

Hi,

Please chekc if you have activated all the necessary BC sets for SDMJ.(Notes:934431,1022823)

For the 2nd issue,please go to task list and check on the log that shows during TP creation.

Please check and revert.

Regards,

Avinash.

[Former Member]

Strange behavior... check "Define Transaction Attributed" in customizing section "Change Trnasacton" -> "Change Transaction Types".

For transaction type SDMJ check if there are any status profile combinations other than the status profile you are using.

[Former Member]

Hi,

for your first problem you may check the action definitions. If you are working with standard transaction type this shouldn't have been changed but you still may check this.

SPPFCADM -> CRM_ORDER -> Action Profile: SCDR -> Action Definition: CREATE_CHANGE_DOC -> Processing Types -> Display the processing parameters. USER_STATUS should be set to: E0001 (and CHECK to: X).

For the second problem, you might have an authorization issue. You might try an auth.trace when executing the action.

Regards

[Former Member]

hi Christian,

Can you help me with the steps to be performed to add an extra action before a CR is created.

i know that the first step will try to trigger a CR creation and put it into development.

1.keeping that in mind if i add an extra step what kind of inconsistencies will i have and how to avoid them?

2.Please provide a link or actions if you have to perform such customization.?

Regards,

Bobby