Hi,
The users are using Solution manager Help Desk system.
When a specific user tries to create a message from the satellite system, and tries to upload a document, he is unable to do so.
He is getting an error message : 'The function <upload> is not possible for this documentu2019
The message number is BCOS024.
The user is unable to attach word, note pads, excel etc. any types of documents.
He is able to type a description/ title etc and save the message. And the message is reflected in the Solution manager help desk system.
He comes across that message only if he tries to upload an attachment.
Please advice.
Thanks in advance.
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