Email notification Alert Framework

[p_beelen]

We succesfully configured the alert framework, alerts were generated and send to a mailbox.

But since this week we don't receive the alerts anymore in our mailbox.

We see in tcode LSG1 that alerts are generated, but with error "BCS exception (OSERR_BCS) occured"

We had a look at tcode SM21, ST22, SCON, SCOT, SICF, SOST but everything looks ok.

Also we still get other emails from the system in our mailbox.

Can anyone give advise?

thanks,

Pieter

[MichalKrawczyk · Accepted solution]

Hi,

did you try this note:

Note 994795 - Removing false entry in Alert Framework Customizing

Regards,

Michal Krawczyk

[Former Member · Accepted solution]

Hi,

i have to build alert framework,could you please tell me how you confugured this framework and which things are required for this framework.thanks in advance.

[p_beelen · Accepted solution]

Hi Monica,

We use alert framework to send messages from interfaces in error (integration engine and adapter engine) to a general mailbox in Outlook.

In SAP XI:

In transaction ALRTCATDEF we defined 2 categories, AE (errors on adapter engine) and IE (errors on integration engine).

AE:

message title: AE (&SYST-SYSID&): Adapter Engine Error

short text: Error in adapter &SXMS_TO_ADAPTER_TYPE&

long text: Adapter type - &SXMS_TO_ADAPTER_TYPE&

Adapter error text - &SXMS_TO_ADAPTER_ERRTXT&

&SXMS_MSG_GUID&

IE:

message title: IE (&SYST-SYSID&): Integration Engine Error

short text: Error in message &SXMS_MSG_GUID&

long text: Message ID - &SXMS_MSG_GUID&

Sender service - &SXMS_FROM_SERVICE&

Interface namespace - &SXMS_FROM_NAMESPACE&

Sender interface - &SXMS_FROM_INTERFACE&

Error category - &SXMS_ERROR_CAT&

Error code - &SXMS_ERROR_CODE&

For both categories configure the Fixed Recipients (user-mailbox).

In ALRTCATDEF go to Settings-Configuration, We don't use alert confirmations but the user must exist bij Inbound Processing (that's why it didn't worked anymore by us).

Execute program (SE38) RSALERTDISP to see the alerts.

see also: http://help.sap.com/saphelp_nw04/helpdata/EN/96/f1033c128f4a7de10000000a114084/frameset.htm

In XI Workbench:

Choose Alert Configuration

we added 2 rules, one for AE and one for IE

example AE rule:

Rule Activated: YES

Suppress: NO

Description: Errors on Adapter Engine

Were: Adapter Engine

Adapter Type: *

good luck,

Pieter

[Former Member · Accepted solution]

Thanks a lot pieter..:-)