change of CM

[cathy_liang]

Hi experts,

Any better solutons to handle the scenario below?

Scenario: Once changing customer master (name, address), the docs (orders, etc.) will be updated accordingly. Customers prefer to pay the open invoice by the old name, address while new name for the new orders.

Abaper in my team said it was hard to change the standard procedure in the system. If creating another CM, it affects credit management & causes many "duplicate" CM.

[Lakshmipathi]

Dear Cathy

One option is there.

First you have to identify which are the sale orders against which if you generate billing, you want the old address. Make a note of it.

Next go to VA02, input the sale order and execute. There from top menu bar, click on "Goto -- Header -- Partners". There place your mouse on the Bill To Party (normally changes will reflect for this partner function) and click on blue lens at the bottom left so that you can edit the address. Whatever you maintain here and save, that will flow to your billing.

thanks

G. Lakshmipathi

[cathy_liang]

Dear Lakshmipathi,

This's a good solution.

But, it casues another issue - authority design for end-users. Customer requests order creator/changer should differ from who is responsible for CM maintenance. In other words, one end-user can create/change orders but cannot change CM.

Any more good ideas?

[Former Member]

Dear Cathy

One Customer (sold to party) can have multiple ship to/bill to / payers. So maintain the same in the master data. While creating order/ billing document transactions, operator can choose from multiple options. Which bill to party information can be stored in header text, if required, incase billing operator is also different from order creator

Regards

Tejpal