cancel
Showing results for 
Search instead for 
Did you mean: 

PO email not going to Vendor

Former Member
0 Kudos

Hi,

We are in ECS, SRM5.0, and I am trying to send the PO output via email to the vendor, but its not going, I have a valid email in the vendor master and even I went to the output tab of the PO and tried to send it to myself by clicking "Order and send immideately" button.

I even checked in SOST, its not even in there? any clues are appreciated on this

Thanks,

CS

Accepted Solutions (0)

Answers (2)

Answers (2)

Former Member
0 Kudos

Might be a basic question but have you actually set up the email job I believe there is a job to do this similar to the approval email, might be set up by basis. If memory serves me right I tink it's called rsccond or something similiar

T

former_member183819
Active Contributor
0 Kudos

Hi CS,

BBP_sendmedium - table check your bp guid is existing for email.

Can you see your PO via issue Purchase orders? what is the status your Purchase order now?

However check below settings

check what are the settings in

set output actions and output format

->Define actions of Document output

->condition-dependent document output

Did youc change the email of Bp ever?

Note 1112475 - Fax / Email not Updated in Output Section of Purchase

Order

Note 1045369 - Fax/email of vendor changed it's not updated in

outputscreen

regards

Muthu

former_member206968
Active Contributor
0 Kudos

Hi,

You should also check if the SCOT txn settings are correctly done by your basis team. You can try sending a testmail in this txn to see if a mail is generated or not.

Regards,

Sanjeev

Former Member
0 Kudos

Muthu,

Your tips were helpful (again , when I went to "Issue PO", I see that none of them are processed yet with EMAIL.

So I went to "Define Actions for output" and selected "Processing using selection report" for Processing time and "Processing when saving" for Processing times not permitted.

I could manually send them from Issue PO transaction but I wanted it to go out immediately after Saving it. How do i do that.

Thanks,

CS

former_member183819
Active Contributor
0 Kudos

Hi CS

Processing when saving IS A CORRECT but however is it applicatle note for you

Note 872074 - Order and send immediate output action is not processed.

Symptom

In transaction process purchase orders, at PO -> Change -> Header Data ->

output, select any output medium (for example mail or xml or print) and

click the button "Order and Send Immediately". Then the output trigger is

created but the action is not processed immediately. And in the output Log

the action remains with status "Not Processed". And this action has to be

executed manually.

More Terms

BBPPO01, BBP_POC, local PO, PO, Create purchase orders, Order and Send

Immediately, output, status 0, Not processed, output action, email, mail,

method call, xml, prn, print,

interface If_lock_ppf, PPF, RSPPFPROCESS, action definition, Process using

selection report, output trigger, BBP_PPF, Issue purchase orders, report,

BBP_PD_PO_DEF, BBP_PD_PO, procurement document, standard_PO, class,

cl_proc_doc_bbp, lock enqueue, implementation if_lock_ppf~enqueue, lock.

Cause and Prerequisites

This is caused due to program error.

Solution

Implement the attached corrections or import the corresponding Support

Package for the below given correction instructions.

regards

Muthu