Serial number blocked

[Former Member]

Dear Experts,

How to reverse a blocked serial number of a equipment?

Where i can see the blocked serial number of a equipment?

Reg,

VRMP.

[rejish_balakrishnan · Accepted solution]

Hi,

For items in complaints, returns, and in-house repair orders in the CRM WebClient UI, you can enter serial numbers manually. To do so, you can use the Serial Number field in assignment block Reference Objects.

• You can enter serial numbers for complaints manually using the mobile client.

• You can enter serial numbers for complaints and returns manually using e-service.

Also , could you tell us the reason why the serial number was blocked.Because this determines whether we can modify it.

[former_member187991]

hi

what do you mean by block of the serial number , can you explain

regards

thyagarajan

[Former Member]

Mr Raj,

We would like to hold some serial numbers of finished vehicles for a quality reason.

Brief with transaction codes.

VRMP.